“Interaction in Virtual Archives : The Polar Bear Expedition Digital Collection Next General Finding Aid.”
Magia Ghetu Krause and Elizabeth Yakel
This article explores using Web 2.0 technologies to create better finding aids through interaction. The article describes the launching and evaluation of the Polar Bear Expedition Digital Collections Project created at the University of Michigan. The objective was to determine if interactivity increases accessibility. Citing the article citing Terry Cook, “a record is not a static artifact, but rather a ‘mediated and ever-changing construction affected by its use.’” Through user interaction something is new each time a record is used, adding to its intellectual value.
The features incorporated included bookmarks, comments, link paths, browsing, searching, and user profiles. Upon launching the site was advertised through various means, including adding a link to the Polar Bear Expedition Wikipedia page. Many of the users had a personal connection with the Polar Bear Expedition, such as being related to a veteran. Although the sample size was small, the findings can show what contributes to both the user and the institution.
Bookmarks were not popular, which makes sense to me. When I find something that I want to see again I save it to my browser bookmarks rather than registering. The solution that the team thought of was to use social bookmarking in the future to foster community. Personally, I’m not entirely sure that that is what people really need from a research tool, but perhaps others do. The comments were used primarily for error correction and information sharing.
From the user based and the potential use of bookmarks and comments, I feel like this setup is perhaps ideal for genealogy and collections useful to genealogists. I am not sure that it lends itself to everything, however. Many collections would be less visual or less used. The fewer simultaneous users on a page makes the interactivity less useful. Taking the time and energy to do this for all collections would not be optimal, but I do like the idea for select collections if the institution has the resources.
On a side not, this article brought up that much of the interaction on the site was still between the user and the archivist. One interviewee commented that they were not sure who was reading the comments so they just emailed the archivist. This made me think about how a lot of users seem unsure about archives and how to approach them. I’ve encountered many patrons walking in and worrying that they are interrupting, when they should feel like we are there to help them. Perhaps having finding aids that are more similar to social networking sites people are familiar with would help alleviate some of this apprehension.
Ghetu Krause, Magia and Elizabeth Yakel, “Interaction in Virtual Archives : The Polar Bear Expedition Digital Collection Next General Finding Aid,” The American Archivist , Vol. 70 (Fall/Winter 2007): 282-314.